Privacy Policy
Privacy Policy
Last Updated: [Insert Date]
1. Introduction
Alloy Wheel Medic ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.alloywheelmedic.co.uk) or use our services. By using our website and services, you agree to the practices outlined in this policy.
2. Information We Collect
We may collect and process the following types of personal data:
2.1 Personal Identification Information
Name
Email address
Phone number
Postal address (if provided for mobile services)
Payment details (processed securely by third-party payment providers)
2.2 Technical & Usage Data
IP address
Browser type and version
Operating system
Pages visited on our website
Referral source (how you found our website)
Cookies and tracking technologies (see our Cookie Policy for details)
2.3 Communication Data
Customer service inquiries
Messages sent via our contact form or email
Social media interactions and direct messages
3. How We Use Your Information
We use your personal information for the following purposes:
To provide and manage our alloy wheel repair and refurbishment services.
To respond to inquiries, process bookings, and provide customer support.
To improve our website, services, and customer experience.
To send service updates, promotions, or important notices (only if you have opted in).
To comply with legal obligations and prevent fraud or security threats.
4. Legal Basis for Processing
We process your data based on the following legal grounds:
Contractual Necessity: To fulfill service requests and complete transactions.
Legitimate Interests: To improve services, analyze website traffic, and provide customer support.
Consent: Where required, such as for marketing communications.
Legal Obligation: To comply with applicable laws and regulations.
5. How We Share Your Information
We do not sell or rent your personal data to third parties. However, we may share your information in the following situations:
With Service Providers: Trusted third parties who assist in payment processing, IT support, and analytics.
Legal Compliance: If required by law or regulatory authorities.
Business Transfers: In case of a business merger, acquisition, or sale.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
7. Your Data Protection Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data, subject to legal obligations.
Right to Restrict Processing: Request limited use of your data under certain conditions.
Right to Data Portability: Request transfer of your data to another service provider.
Right to Object: Object to the processing of your data for direct marketing.
To exercise any of these rights, please contact us at [info@alloywheelmedic.co.uk].
8. Data Security
We implement strong security measures to protect your personal data from unauthorized access, loss, or misuse. However, no internet transmission is 100% secure, and we advise taking precautions when sharing sensitive information online.
9. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience and analyze traffic. By continuing to use our website, you consent to our use of cookies. For more details, please refer to our [Cookie Policy].
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to read their policies before providing any personal information.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email or website notifications.
12. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
đź“ž Phone: 0121 798 2489
đź“© Email: [info@alloywheelmedic.co.uk]
🌍 Website: www.alloywheelmedic.co.uk
©Copyright. All rights reserved.
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